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Server

Set up an automatic reply

Have Tickety answer a trigger phrase, run a command, or hand out self roles.

An automation makes Tickety do something by itself: when something happens, like a member typing certain words, it sends a message and can do more after that. For self roles and suggestions there are ready made templates: see Let members pick their own roles and Collect suggestions members can vote on.

Start a new automation

Open your dashboard and pick your server. In the sidebar, under Server, click Automations, then press Create New Automation.

Create New Automation on the Automations page

Name it

Under Automation Settings, type a name in Name, like Rules reply. Members never see it.

Name under Automation Settings

Pick what sets it off

Under Automation Flow, open What Makes It Post and pick one. The most common:

  • A command: a member types something like !rules.
  • Words in a message: a member writes something close to your words.
  • Any message in a channel: every message in the channels you pick.
  • Someone joins the server.

What Makes It Post in Automation Flow

Fill in the trigger

Type the command or the words in the box that appears. For Words in a message, Trigger Match Percentage sets how close a message has to be, starting at 85. For Any message in a channel, pick the channels in Channels to Watch.

Write the reply

A Send a message step is already in the flow. Type the reply in The Message, up to 2000 characters.

Pick where it posts

Under Where It Posts, keep Reply where it fired to answer under the member's message, or pick Post to a channel.

Add more steps

Press Add a step to do more when it fires, like deleting the member's message or giving a role.

Create it

Press Create at the top of the page. It starts working straight away. Later changes are saved with Save Changes in the bar at the bottom.

In Discord, an automation that answers a command looks like this:

An automation reply under the member's command in Discord

It did not work?

For every trigger, step and setting, see the automation reference.

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