Request Close Command
Adjust the appearance of the `/requestclose` command.
The Request Close Command Settings page allows you to customize the embed message that appears when users use the /requestclose command. This command lets users request ticket closure while giving others the opportunity to confirm or cancel the request. These settings apply globally to all ticket panels in your server.
Access the Web Dashboard
Open your Tickety Dashboard. Log in using your Discord Account.
Navigate to Request Close Command Settings
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Once logged in, locate and click on the "Configuration" section in the sidebar.
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Select "Request Close Command" from the configuration options.

Close Request Embed
Customize the close request embed to your needs.
You can customize the following aspects of the embed:
- Embed Color - Set the color of the embed's left border
- 👑 Author Icon - Add an icon image next to the author name
- 👑 Author - Set the name of the author
- 👑 Author URL - Add a clickable link to the author's name
- 👑 Thumbnail - Add a small image in the top right corner of the embed
- Embed Title - Set the main title of the embed
- Embed Description - Add the main content/description text
- 👑 Large Image - Add a large image at the bottom of the embed
- 👑 Footer Icon - Add an icon image next to the footer text
- 👑 Embed Footer - Add text at the bottom of the embed
To customize the aspects labeled with a Crown, you need a Premium Subscription.