🎉 Tickety V3 has now been released! Read more →

Getting Started

Learn how to get Tickety up and running on your Discord server with step-by-step instructions for inviting the bot and configuring general dashboard settings!

Requirements

To begin with Tickety you will need one of the following;

  • Ownership of the Discord server
  • Administrator level access on the Discord server

While it is possible to invite Tickety bot to your Discord server with just Manage Server level access, it is often the case that you are not able to grant all the permissions required and so our installation images does not currently cover this.

Our documentation assumes that you have a reasonable level of understanding on how to manage and configure a Discord server's permissions and channels.

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Let's Invite Tickety!

To start let us invite Tickety to your Discord server.

You can also go to our Website and click on the invite link in the top right corner.

Select your Discord server from the drop down, click Continue.
Ensure all necessary permissions are granted, then click Authorize.

The permissions shown in the authorization prompt are the most recommended for optimal functionality.

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Dashboard Settings

With the Tickety bot now in your Discord server, we can go ahead and access the Dashboard to set up a few general settings.
Log in to our Dashboard and click on Manage for your Discord server.

Can't see your server or only seeing an invite button even though Tickety is already in your server?
Visit our troubleshooting guide for help resolving this issue. Otherwise, carry on!

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Once presented with the Overview page, click on the Settings tab in the left sidebar.

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Here, you can configure some basic settings for your new Tickety bot. These settings are as follows;

Setting CategoriesOptionsDescription
Admin RoleSelect a Discord roleSelect a role that will be able to execute all commands and view all the tickets in your server.
LanguageSelect a languageChoose one of the many languages we offer for the best user experience.
CustomizationConfigure Default Message Footer and Default Embed ColorGive Tickety's responses the looks of their dreams.
LoggingSelect a logging channelTrack all actions performed by Tickety in a single channel.
Advanced SettingsToggle Disable Stats Fields and Configure HTTP Events (0/100 Daily Requests)For people who are experienced with Tickety, there are some advanced options.

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