Getting Started
This section will show you how to invite and setup Tickety on your Discord server as well as further documentation on its available.
Requirements
To begin with Tickety you will need one of the following;
- Be the Discord server owner
- Have
Administrator
level access on the Discord server
While it is possible to invite Tickety bot to your Discord server with just Manage Server
level access, it is often the case that you are not able to grant all the permissions required and so our installation images does not currently cover this.
Our documentation assumes that you have a reasonable level of understanding on how to manage and configure a Discord server’s permissions and channels.
Our Premium features will be indicated with a callout with this emoji.
Let’s Invite Tickety!
To start let us invite Tickety  to your Discord server.
You can also go to our Website  and click on the invite link in the top right corner.
Select your Discord server from the drop down, click Continue
.
Ensure all permissions are granted, then click Authorize
.
Dashboard Settings
With the Tickety bot now in your Discord server, we can go ahead and access the Dashboard to set up a few general settings.
Log in to our Dashboard  and click on Manage
for your Discord server.
Once presented with the Overview page, click on the Settings
tab in the left sidebar.
Here, you can configure some basic settings for your new Tickety bot. These settings are as follows;
Setting | Options | Description |
---|---|---|
Admin Role | All available Discord roles | This setting will give the set role the ability to execute all / commands and view all server tickets. |
Language | English, Dutch, Norwegian, Polish, Spanish, Czech, German, French, Portugese, Russian, Italian, Danish, Chinese, Arabic | This sets the language of the uneditable bot messages. |
Commands Cooldown | 0 = No cooldown | Forced delay between being able to execute commands. Setting is in Seconds |
Logging | Enabled / Disabled | Select any of your Discord server’s channels in which to post logs (when enabled) Example : New ticket created, ticket claimed, ticket closed etc. |
Advanced Settings | Enabled / Disabled | Enable or disable the stats field on the /userinfo & /serverinfo commands. |