Ticket Logs

Overview

The Ticket Logs module allows you to review all created and closed tickets within your server. This tool ensures that you can keep track of ticket activity for auditing, support, or organizational purposes.

Log Features

Search For Tickets

Use the search bar to quickly locate specific tickets based on relevant criteria such as the ticket creator, panel, or status.

Log Details

Each log entry provides detailed information about the ticket. Click on the arrow to open the transcript:

• Ticket Creator: The user who opened the ticket.

• Panel: The panel under which the ticket was created.

• Status: Indicates whether the ticket is open or closed.

• Open Date: The exact date and time when the ticket was created or closed.