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FAQHow to switch between buttons and dropdowns?

Buttons & Dropdown Toggles

To customize how users interact the panels, you can set it up to use either buttons or a dropdown. Here’s a step-by-step tutorial to change between these options:

Step 1: Access the Web Dashboard

Open your Tickety Dashboard . Log in using your Discord Account.

Step 2: Navigate to the Ticket Panels

  1. Once logged in, locate and click on the “Ticket Panels” section in the sidebar.
  2. You’ll see a list of existing ticket panels. Select the panel you want to edit.

Step 3: Edit Ticket Panel Settings

  1. Inside the selected panel, look for the “Ticket components”.
  2. You will see two options: “Buttons” and “Dropdown.”

Step 4: Choose the Interaction Type

Select “Buttons” if you want users to click buttons to create tickets. Application General Configuration

Select “Dropdown” if you prefer users to choose from a dropdown menu to create tickets. Application General Configuration

Step 5: Save Changes

After selecting your preferred interaction type, scroll down and click the “Save” button to apply the changes.

Additional Tips

Test: It’s always a good idea to test your new setup. Open a new ticket to ensure everything works as expected.

Customization: Don’t forget you can further customize the appearance and behavior of your ticket panels in the same settings section.

🎉 Congratulations! Your Tickety interaction should now be updated to your preferred option.