How do I swap the panel message interaction method? (Buttons/Dropdowns)
To customize how users interact with the panels, you can set it up to use either buttons or a dropdown.
This page is currently outdated and will be difficult to follow on the current new dashboard layout.
You can customize how users interact with your ticket panels by choosing between buttons or dropdown menus. This guide walks you through changing the panel interaction method.
Access the Web Dashboard
Open your Tickety Dashboard. Log in using your Discord Account.
Navigate to the Ticket Panels
- Once logged in, locate and click on the "Ticket Panels" section in the sidebar.
- You'll see a list of existing ticket panels. Select the panel you want to edit.
See the purple outline in the screenshot for an example using "1 on 1 Session"
Edit Ticket Panel Settings
- Inside the selected panel, look for the "Ticket Message" category.
- Within that category, look for the "Panel Button Style" subheader.
- You will see two options: "Buttons" and "Dropdown."
Choose the Interaction Type
Select "Buttons" if you want users to click buttons to create tickets.
Select "Dropdown" if you prefer users to choose from a dropdown menu to create tickets.
Save Changes
After selecting your preferred interaction type, click "Save" on the unsaved changes dock.
🎉 Congratulations! Your Tickety interaction should now be updated to your preferred option.