Buttons & Dropdown Toggles
To customize how users interact the panels, you can set it up to use either buttons or a dropdown. Here’s a step-by-step tutorial to change between these options:
Step 1: Access the Web Dashboard
Open your Tickety Dashboard . Log in using your Discord Account.
Step 2: Navigate to the Ticket Panels
- Once logged in, locate and click on the “Ticket Panels” section in the sidebar.
- You’ll see a list of existing ticket panels. Select the panel you want to edit.
Step 3: Edit Ticket Panel Settings
- Inside the selected panel, look for the “Ticket Message” category.
- Within that category, look for the “Panel Button Style” subheader.
- You will see two options: “Buttons” and “Dropdown.”
Step 4: Choose the Interaction Type
Select “Buttons” if you want users to click buttons to create tickets.
Select “Dropdown” if you prefer users to choose from a dropdown menu to create tickets.
Step 5: Save Changes
After selecting your preferred interaction type, click “Save” on the unsaved changes dock.
Additional Tips
Test: It’s always a good idea to test your new setup. Open a new ticket to ensure everything works as expected.
Customization: Don’t forget you can further customize the appearance and behavior of your ticket panels in the same settings section.
Linked Panels: Need one message to trigger multiple panels? Follow the Linked Panels guide to map each button or dropdown option to a different panel.
🎉 Congratulations! Your Tickety interaction should now be updated to your preferred option.