Disable ping in Welcome Message
To disable pings in the welcome message for Tickety, follow these steps
Step 1: Access the Web Dashboard
Open your Tickety Dashboard . Log in using your Discord Account.
Step 2: Navigate to the Settings
- Once logged in, locate and click on the “Ticket Panels” section in the sidebar.
- You’ll see a list of existing ticket panels. Select the panel you want to edit.
- Look for the “Welcome Message” settings.
Step 3: Edit the Welcome Message
- In the “Welcome Message” settings, you will see the current welcome message.
- Remove any mentions (e.g., Support Roles, Admin Role, or specific role mentions) from the welcome message text.
Step 4: Save Changes
After editing the welcome message to remove pings, scroll down and click the “Save” button to apply the changes.
Additional Tips
Test: It’s always a good idea to test your new setup by opening a new ticket to ensure the welcome message no longer contains pings
Customization: You can further customize the welcome message to include placeholders or other text formatting options.
🎉 Congratulations! Your welcome message should now be free of pings.