Disable ping in Welcome Message
To disable pings in the welcome message for Tickety, follow these steps
Step 1: Access the Web Dashboard
Open your Tickety Dashboard . Log in using your Discord Account.
Step 2: Navigate to the Settings
Once logged in, locate and click on the “Ticket Panels” section in the sidebar.
You’ll see a list of existing ticket panels. Select the panel you want to edit. Look for the “Welcome Message” settings.
Step 3: Edit the Welcome Message
In the “Welcome Message” settings, you will see the current welcome message. Remove the mentions you no longer want to ping by clicking the “X,” and leave any mentions you still need.
Step 4: Save Changes
After editing your welcome message, click “Save” on the unsaved changes dock.
Additional Tips
Test: It’s always a good idea to test your new setup by opening a new ticket to ensure the welcome message no longer contains the pings you removed.
Customization: You can further customize the welcome message to include placeholders or other text formatting options.
🎉 Congratulations! Your welcome message should now mention only the roles you intend.