The Update You've
Been Waiting For

A powerful new engine for dynamic content replacement across all your messages and embeds.

Intelligent autocomplete suggestions for close reasons based on your team's usage patterns.

Granular control: configure distinct logging channels for each individual ticket panel.

Block specific roles from opening tickets or submitting applications to prevent spam.

Prevent spam with customizable cooldown timers for application submissions.

Admins can now forcibly remove a claim from a ticket when needed.

Add detailed descriptions to your application questions for better user guidance.

New /ticket autoclose command: Pause, cancel, or trigger autoclose for specific tickets on the fly.

Seamlessly convert an accepted application directly into a ticket for further discussion.

Expanded free naming options: {panel.name}-{ticket.creator.username} and {panel.name}-{ticket.number} are now available to everyone.

Toggle emojis on buttons for a cleaner, more professional look.

Inject form answers directly into ticket creation messages using {ticket.form.0.question}, .required, and .answer placeholders.

Define minimum and maximum character counts and choose between short or long answer inputs.

Keep your queue clean: applications are automatically denied if the applicant leaves the server.

Independently toggle the visibility of 'Close' and 'Claim' buttons on ticket welcome messages.

Analyze your server's performance with new 7-day, 14-day, and 30-day data range options.

Optimized algorithm for more accurate and helpful automatic responses.

Rewritten default messages and command responses for a more professional tone.

Updated UI elements across all bot interactions for a cleaner look.

A fresh coat of paint for the dashboard with improved layout and accessibility.

New transcript engine loads significantly faster.

Transcripts now support all modern Discord components, including buttons, selects, and modals.

Redesigned configuration command flow for easier setup.

Transparency first: /ticket commands now log actions directly within the ticket thread.

Replaced clunky text confirmations with modern modal popups for dangerous actions.

Smart cooldowns that apply per-channel (e.g., for renaming) rather than globally.

Set distinct cooldowns for application actions vs. ticket management actions.

Significant performance improvements for a snappier dashboard experience.

Redesigned /history command output for better readability.

Improved readability and detail in the ticket logs interface.

Intelligent channel and role autocomplete directly within the dashboard settings.

The ticket claimer is now clearly displayed in the channel topic for easy reference.

Title, description, and color settings are now completely FREE for all embeds.

New system catches and gracefully handles errors to prevent bot downtime.

More reliable detection of inactive tickets to keep your support channels organized.

More robust verification of bot and user permissions across all commands.

Complete rewrite of HTTP Events handling for rock-solid stability.

Faster, more reliable authentication flow.

Smart error messages now link directly to the relevant dashboard config page when permissions are missing.

Significant backend optimizations for faster response times and higher reliability.

Hundreds of minor fixes and edge-case resolutions for our most stable release yet.