What it posts
Messages, buttons, roles, votes, polls, and where the post ends up.
The Then box is what members actually see. It has four parts, and you only fill in the ones you need.
| Part | Use it for |
|---|---|
| Automation Reply | The message itself: text, an embed, or a components layout |
| Attach a Discord Poll | Discord's own poll, drawn and counted by Discord |
| Buttons and menus | Links, self roles, or votes Tickety counts |
| Where it posts | Reply in place, post to another channel, threads, auto delete |
The message
Write it under Automation Reply. Plain text, an embed, or both. Every placeholder works here, including {args.*} from your own arguments.
Premium servers can switch the reply to the components layout for multi block designs. A Discord poll cannot ride on that layout, so keep the reply on embeds if you are attaching one.
Buttons and menus
A group is one row of buttons, or one dropdown. Each group does exactly one job, picked by its behavior:
Buttons or a dropdown is your choice per group. Five buttons fit on a row, twenty five options fit in a dropdown. Links are always buttons, because Discord has no link option in a dropdown.
Options from an argument
Instead of writing the options yourself, point a group at a list argument with Build the options from an argument. Whatever the member typed becomes the buttons.
That is the difference between a poll automation and a poll command: one asks the same question forever, the other asks whatever the member wants.
Discord polls
Attach a Discord Poll adds Discord's native poll: its own UI, its own results screen, counted by Discord rather than by Tickety.
| Setting | Notes |
|---|---|
| Question | Yours, or a placeholder like {args.question} |
| Answers | Written in, or built from a list argument |
| How long it runs | 1 hour up to 1 month |
| Let members pick more than one 👑 | Premium |
Discord poll or vote buttons?
| Discord poll | Vote buttons | |
|---|---|---|
| Looks | Discord's own poll UI | Ordinary buttons or a dropdown |
| Counting | Discord | Tickety |
| Can be edited after posting | no | yes |
| Works on a panel you post yourself | no | yes |
| Works with the components layout | no | yes |
A Discord poll can never be edited once posted, which is why it cannot be used on a panel. For a vote that lives on a panel, or one you want to keep running for weeks, use a vote group.
Where it posts
| Setting | What it does |
|---|---|
| Reply where it fired | Answers in the same channel, as a reply to the member |
| Post to a channel | Sends it somewhere else, which is what a suggestion box does |
| Open a thread under it 👑 | Starts a thread on the post, named by you or by what the member typed |
| Delete it after 👑 | Removes the post after up to 5 minutes. Good for command confirmations |
Steps 👑
Steps run after the message goes out, and they are what turn an automation into staff tooling. Each one runs the same permission checks as the matching command, and the member who fired the automation is treated as the one running it.
| Step | Runs |
|---|---|
| Close, Request close | inside a ticket |
| Set priority, Rename, Move, Transfer | inside a ticket |
| Claim, Unclaim | inside a ticket |
| Create a ticket | outside a ticket |
| Alert a channel | anywhere |
A !close done command, a !report that pings staff in a private channel, or a !help that opens a ticket for the member are all a message plus one step.