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Ticket management
like never before

Meet Tickety, the leading ticket bot for Discord, trusted by thousands worldwide. Discover why we stand out in the Discord community.

Invite Tickety Dashboard

Statistics

The numbers don't lie. See for yourself how we've made a significant impact.

Created Tickets

Closed Tickets

Active Users

Servers

Convinced? Invite Tickety to your Discord server now!

Features

Everything below is one bot. Tickets first, then the applications, automations and AI that grow out of them.

TicketyAPP09:14

How can we help?

Pick the category that fits your question and we will open a private channel with the right team.

Usually answered within 6 minutes

General Support

Billing

Report a Player

FAQ

Ticket Panels

One message carries every category you support. Members pick the one that fits, and land in a private channel with the right team already in it. Buttons or a dropdown, your emojis, your wording, posted straight from the dashboard.

tickety.top/transcriptsShare

TicketyAPP16 Aug 2026, 09:15

Ticket Created

Jake, your ticket has been created. We will help you as soon as possible.

Tickety | Tickety.top

Claim

Jake09:16

my order went through twice this morning and i only got one of them

Emma09:17

Found both charges. Refunding the second one now, it lands back in a day or two.

Transcripts

Every closed ticket keeps a full transcript on the web, with the rating and who closed it. Search them, hand one to a colleague with a link that expires, and decide per panel who is allowed to open it.

#billing-jake

TicketyAPP09:15

Ticket Created

These came in with the ticket, so nobody has to ask for them again.

1. Order idTL-88213-QF

2. PlatformSteam

3. Charged twice?Yes, this morning

4. Receiptreceipt.png

Tickety | Tickety.top

View Uploads

Claim

Forms Before The Ticket

Ask for the order id, the platform and a screenshot before the channel even opens. Short answers, long answers, dropdowns, checkboxes, user and channel pickers and image uploads, all arriving with the ticket so nobody has to ask twice.

tickety.top/dashboardLive Ticket View

billing-jake

answered just now

report-liam

2 unanswered

general-chloe

closed 4m ago

Jake09:16

my order went through twice this morning and i only got one of them

Emma09:17

Found both charges. Refunding the second one now, it lands back in a day or two.

Jake is typing

Message billing-jake

Answer From The Web

The live view puts your open tickets on the dashboard and lets your team reply from there, in real time, without opening Discord. Messages land in the channel the moment they are sent, so nobody has to switch apps to keep a queue moving.

TicketyAPP18:02

@Liam has submitted an application for Moderator.

Moderator

SubmittedOn the web

Questions12 answered

In server2 years

How would you handle a raid?Lock the channels first, then check the join log for the accounts that came in together.

Tickety | Tickety.top

AcceptDenyUser HistoryOpen Interview

Applications

Run staff applications, whitelist forms and partner requests. Members fill them out in their DMs or on the web, answers arrive in one review message with accept and deny built in, and an interview ticket is one press away.

AutomationsCrash reports

When someone says

Liam18:42

my game keeps closing every time i load in

Matched at 92%, in #general and #bugs, and it reads the text inside images too.

ThenOpen a ticketBug Reports

Set the priorityHigh

Rename the ticket{member.username}-crash

Alert a channel#staff-alerts

Automations

Pick what starts it, a keyword, a command with arguments, a regex, a whole channel or a panel you post yourself, then stack up to ten steps under it. Open a ticket, set a priority, rename it, transfer it, alert a channel, or answer with a message you designed.

#general

Liam18:42

game keeps closing on me when i load in, here is the log

screenshot.png

---- CRASH REPORT ----Description: Rendering the world failedjava.lang.OutOfMemoryError: Java heap space at engine.render.TextureAtlas.upload(TextureAtlas.java:214)

TicketyAPP18:42

Opened a ticket for this crash

I read your screenshot. It ran out of memory while loading textures, which the team has seen before, so #bugs-liam is open at high priority with your log on it.

Go to ticket

It Reads The Screenshot

Most people paste a picture of the error instead of typing it. Tickety reads the text inside that image, matches it against your triggers, and runs the same steps it would for a message, so the ticket is open before anyone asks for details.

TicketyAPP09:16

Ticket Resolve

Jake was charged twice for one order and wants the duplicate refunded. The first charge went through, the second is still pending.

Order idTL-88213-QF

PlatformSteam

Charged29.99 EUR, twice

Still missingWhether the pending charge has cleared the bank

Next stepRefund the duplicate and say how long it takes to land.

Send First ReplyClaimAsk To CloseSet a priority

AI That Works The Queue

One command reads the whole ticket and hands back the details, what is still missing and the next step. It also suggests the right panel, answers with your FAQ, spots duplicates, points support questions at the right channel, and offers to close when the member says it is sorted.

TicketyAPP11:03

Verification Required

Please verify that you are a human to access Nova Realms. Use the button below to start.

Verify

FAQ

TicketyAPP11:04

Verification Failed

@throwaway_9912 was stopped by web security: a VPN or proxy, a likely alt account, and automation.

Account age2 hours

Threat score82 of 100

ActionQuarantined

Verification

Screen every new member with a browser check, a captcha or an account age rule. Web verification scores VPNs, identity hiding browsers and likely alt accounts, then quarantines, kicks or bans on your terms, with an appeal ticket if you want one.

TicketyAPP08:00

Open a ticketA private channel with the team that handles it.

Open

Apply for the staff teamModerator applications are open.

Apply

Read the FAQRefunds, ranks and the server rules.

FAQ

Components V2 Messages

Build the message the way Discord's newest format allows: banners, sections, separators, and buttons placed beside the text they belong to instead of stacked at the bottom. Drag the blocks in the dashboard, and see it exactly as it will send.

tickety.top/dashboard/welcomer

Welcome {member.mention}, you are verified as {roblox.
You joined {timestamp(relative):{member.joinedAt}}.

{roblox.bloxlink.name}Username

{roblox.bloxlink.displayName}Display name

{roblox.bloxlink.url}Profile URL

{roblox.bloxlink.createdAt}Created date

Sends as: Welcome @Jake, you are verified as Nightfall_XI. You joined 2 years ago.

Placeholders And Integrations

Every message field understands placeholders, with autocomplete as you type and functions for dates, numbers, conditions and lists. Connect Bloxlink and your Roblox username, profile and account age join the same list, ready to drop into any message.

tickety.top/dashboard/analyticsLast 30 days

Opened1,684

Closed1,654

First reply6m 12s

Rating4.8

Tickets per dayOpenedClosed

Emma312 closed

Noah268 closed

Chloe241 closed

Analytics

See what your support actually did: tickets opened, claimed and closed, how long the first reply took, which panels carry the load and who on your team is carrying it. Applications, verification, giveaways and welcomes each get their own tab.

TicketyAPP12:00

Steam Deck OLED, 1TB

Endsin 2 days

Winners2

Hosted by@Emma

Entry rules@Member required, @Muted blocked

Boosted roles@Server Booster gets 3 entries, @Veteran gets 2

Tickety | Tickety.top

Participate (196)

FAQ

Giveaways

Run giveaways with entry requirements, extra entries for the roles you pick, and an end condition that can be a time, a participant count or a member count. Winners are drawn automatically, and the prize can open a claim ticket.

TicketyAPP15:40

Support Status

A live look at how the support queue is doing.

30 open right now, 14 not answered yet
3 opened today, 2 closed

Average first reply 6m 40s. Rating 4.8 / 5.

Updated 11 seconds ago

General Support

Availability: inside support hours, closing in 4 hoursOpen Tickets: 21, of which 8 unansweredToday: 2 opened, first reply usually within 8 minutes

Status Board And Support Hours

A live board posts your open queue, today's totals and how each panel is doing, and it updates itself. Set support hours per panel so members see when a team is open, running reduced, or taking urgent cases only.

TicketyAPP16:22

Welcome @Chloe to Nova Realms! You are member #1,024.

ChloeMember #1024

FAQ

Welcome Cards

Greet new members with a generated card, a channel message and a private DM, all built from the same placeholders as everything else. Pick a background, place the pieces where you want them, and celebrate the member counts that matter.

Community

Trusted by more than 246,000 communities.

Ready to get started?

Join thousands of communities already using Tickety to streamline their server support. Setup takes seconds, and it's completely free.

Get Started Now

Tickety is the leading ticket bot for Discord, trusted by thousands worldwide.

Blog

Ticket Bot Setup Guide Best Discord Ticket Bot Top 5 Discord Bots All Articles

Resources

Home Documentation Tickety vs Other Bots Dashboard Premium Status

Ticket managementlike never before

Statistics

The numbers don't lie. See for yourself how we've made a significant impact.

Created Tickets

Closed Tickets

Active Users

Servers

Convinced? Invite Tickety to your Discord server now!

Features

Everything below is one bot. Tickets first, then the applications, automations and AI that grow out of them.

Ticket Panels

One message carries every category you support. Members pick the one that fits, and land in a private channel with the right team already in it. Buttons or a dropdown, your emojis, your wording, posted straight from the dashboard.

Transcripts

Every closed ticket keeps a full transcript on the web, with the rating and who closed it. Search them, hand one to a colleague with a link that expires, and decide per panel who is allowed to open it.

Forms Before The Ticket

Ask for the order id, the platform and a screenshot before the channel even opens. Short answers, long answers, dropdowns, checkboxes, user and channel pickers and image uploads, all arriving with the ticket so nobody has to ask twice.

Answer From The Web

The live view puts your open tickets on the dashboard and lets your team reply from there, in real time, without opening Discord. Messages land in the channel the moment they are sent, so nobody has to switch apps to keep a queue moving.

Applications

Run staff applications, whitelist forms and partner requests. Members fill them out in their DMs or on the web, answers arrive in one review message with accept and deny built in, and an interview ticket is one press away.

Automations

Pick what starts it, a keyword, a command with arguments, a regex, a whole channel or a panel you post yourself, then stack up to ten steps under it. Open a ticket, set a priority, rename it, transfer it, alert a channel, or answer with a message you designed.

It Reads The Screenshot

Most people paste a picture of the error instead of typing it. Tickety reads the text inside that image, matches it against your triggers, and runs the same steps it would for a message, so the ticket is open before anyone asks for details.

AI That Works The Queue

One command reads the whole ticket and hands back the details, what is still missing and the next step. It also suggests the right panel, answers with your FAQ, spots duplicates, points support questions at the right channel, and offers to close when the member says it is sorted.

Verification

Screen every new member with a browser check, a captcha or an account age rule. Web verification scores VPNs, identity hiding browsers and likely alt accounts, then quarantines, kicks or bans on your terms, with an appeal ticket if you want one.

Components V2 Messages

Build the message the way Discord's newest format allows: banners, sections, separators, and buttons placed beside the text they belong to instead of stacked at the bottom. Drag the blocks in the dashboard, and see it exactly as it will send.

Placeholders And Integrations

Every message field understands placeholders, with autocomplete as you type and functions for dates, numbers, conditions and lists. Connect Bloxlink and your Roblox username, profile and account age join the same list, ready to drop into any message.

Analytics

See what your support actually did: tickets opened, claimed and closed, how long the first reply took, which panels carry the load and who on your team is carrying it. Applications, verification, giveaways and welcomes each get their own tab.

Giveaways

Run giveaways with entry requirements, extra entries for the roles you pick, and an end condition that can be a time, a participant count or a member count. Winners are drawn automatically, and the prize can open a claim ticket.

Status Board And Support Hours

A live board posts your open queue, today's totals and how each panel is doing, and it updates itself. Set support hours per panel so members see when a team is open, running reduced, or taking urgent cases only.

Welcome Cards

Greet new members with a generated card, a channel message and a private DM, all built from the same placeholders as everything else. Pick a background, place the pieces where you want them, and celebrate the member counts that matter.

Community

Trusted by more than 246,000 communities.

Ready to get started?

Join thousands of communities already using Tickety to streamline their server support. Setup takes seconds, and it's completely free.

Tickety is the leading ticket bot for Discord, trusted by thousands worldwide.

Statistics

The numbers don't lie. See for yourself how we've made a significant impact.

Created Tickets

Closed Tickets

Active Users

Servers

Convinced? Invite Tickety to your Discord server now!

Features

Everything below is one bot. Tickets first, then the applications, automations and AI that grow out of them.

Ticket Panels

One message carries every category you support. Members pick the one that fits, and land in a private channel with the right team already in it. Buttons or a dropdown, your emojis, your wording, posted straight from the dashboard.

Transcripts

Every closed ticket keeps a full transcript on the web, with the rating and who closed it. Search them, hand one to a colleague with a link that expires, and decide per panel who is allowed to open it.

Forms Before The Ticket

Ask for the order id, the platform and a screenshot before the channel even opens. Short answers, long answers, dropdowns, checkboxes, user and channel pickers and image uploads, all arriving with the ticket so nobody has to ask twice.

Answer From The Web

The live view puts your open tickets on the dashboard and lets your team reply from there, in real time, without opening Discord. Messages land in the channel the moment they are sent, so nobody has to switch apps to keep a queue moving.

Applications

Run staff applications, whitelist forms and partner requests. Members fill them out in their DMs or on the web, answers arrive in one review message with accept and deny built in, and an interview ticket is one press away.

Automations

Pick what starts it, a keyword, a command with arguments, a regex, a whole channel or a panel you post yourself, then stack up to ten steps under it. Open a ticket, set a priority, rename it, transfer it, alert a channel, or answer with a message you designed.

It Reads The Screenshot

Most people paste a picture of the error instead of typing it. Tickety reads the text inside that image, matches it against your triggers, and runs the same steps it would for a message, so the ticket is open before anyone asks for details.

AI That Works The Queue

One command reads the whole ticket and hands back the details, what is still missing and the next step. It also suggests the right panel, answers with your FAQ, spots duplicates, points support questions at the right channel, and offers to close when the member says it is sorted.

Verification

Screen every new member with a browser check, a captcha or an account age rule. Web verification scores VPNs, identity hiding browsers and likely alt accounts, then quarantines, kicks or bans on your terms, with an appeal ticket if you want one.

Components V2 Messages

Build the message the way Discord's newest format allows: banners, sections, separators, and buttons placed beside the text they belong to instead of stacked at the bottom. Drag the blocks in the dashboard, and see it exactly as it will send.

Placeholders And Integrations

Every message field understands placeholders, with autocomplete as you type and functions for dates, numbers, conditions and lists. Connect Bloxlink and your Roblox username, profile and account age join the same list, ready to drop into any message.

Analytics

See what your support actually did: tickets opened, claimed and closed, how long the first reply took, which panels carry the load and who on your team is carrying it. Applications, verification, giveaways and welcomes each get their own tab.

Giveaways

Run giveaways with entry requirements, extra entries for the roles you pick, and an end condition that can be a time, a participant count or a member count. Winners are drawn automatically, and the prize can open a claim ticket.

Ticket management
like never before