# Get a panel change to show in Discord (/tickets/panel-not-updating)







A panel is saved on the dashboard and posted as a message in Discord. They are not linked after posting: editing the panel never rewrites a message that is already in a channel.

What you need to do depends on what you changed:

* **Works as soon as you save:** who can open tickets, support roles, category, limits, cooldowns, the form, and the message and buttons inside new tickets.
* **Needs the panel posted again:** anything on the **Embed** tab. That is the panel message, the button text, emoji and colour, **Button Type**, **Linked Panels** and the FAQ button.

<Steps>
  <Step>
    ### Open the panel [#open-the-panel]

    Open your [dashboard](https://tickety.top/dashboard) and pick your server. In the sidebar, under **Tickets**, click **Ticket Panels**, then click the panel you changed.

        <img alt="A panel on the Ticket Panels page" src="__img0" />
  </Step>

  <Step>
    ### Save first [#save-first]

    If a bar is showing at the bottom of the page, press **Save Changes**. Posting does not save for you.
  </Step>

  <Step>
    ### Post it [#post-it]

        <img alt="The channel picker and Send the Panel at the top of the page" src="__img1" />

    1. Open &#x2A;*Channel to post panel in...** and pick the channel the panel belongs in. The dashboard does not remember it, so it is empty every time.
    2. Press **Send the Panel**. Tickety posts a new message with your changes.
  </Step>

  <Step>
    ### Delete the old message [#delete-the-old-message]

    In Discord, find the old panel message and delete it. Its button still works, but it keeps the old look, so members would keep using it.
  </Step>
</Steps>

## It did not work? [#it-did-not-work]

<Accordions>
  <Accordion title="The save bar shakes and nothing is posted">
    There are unsaved changes. Press **Save Changes** first, then **Send the Panel**.
  </Accordion>

  <Accordion title="Please select a channel to send the panel to">
    Pick a channel at the top of the page (step 3).
  </Accordion>

  <Accordion title="A red message with a number, like [403] Forbidden">
    Discord refused the post, usually because Tickety cannot see or write in that channel. In Discord, let Tickety's role view the channel, send messages and embed links there, then press **Send the Panel** again.
  </Accordion>

  <Accordion title="The old message says Ticket Panel Missing">
    The panel was deleted, so its old message has nothing behind it. Delete the message.
  </Accordion>
</Accordions>