# Collect suggestions members can vote on (/server/suggestions)







A suggestion board lets members post ideas and vote on them with **Upvote** and **Downvote** buttons. It is made with an automation template, and it works the moment it is created: nothing needs posting.

There are two templates:

* **Suggestions Channel**: every message in one channel becomes a suggestion.
* **Suggest Command**: members type a command, like `!suggest more events`, in any channel.

**Suggestions Channel** always keeps the member's message, because its post holds only the vote buttons. If you want Tickety to repost the idea and remove the original, use **Suggest Command**.

<Steps>
  <Step>
    ### Pick a template [#pick-a-template]

    Open your [dashboard](https://tickety.top/dashboard) and pick your server. In the sidebar, under **Server**, click **Automations**. Press **Use a Template**, then pick **Suggestions Channel** or **Suggest Command**.

        <img alt="Automations in the sidebar and the Use a Template button" src="__img0" />
  </Step>

  <Step>
    ### Fill in the form [#fill-in-the-form]

    For **Suggestions Channel**, pick the channel members write their ideas in, under **Suggestions Channel**.

    For **Suggest Command**, keep or change the **Command**, which starts as `!suggest`. Pick a channel in **Post Suggestions To** to collect every suggestion in one place, or leave it empty to post them where the command was typed.
  </Step>

  <Step>
    ### Create it [#create-it]

    Press **Create Automation**. The board works straight away.
  </Step>

  <Step>
    ### Remove the member's command [#remove-the-members-command]

    This step is for **Suggest Command**. An automation cannot post as the member, so Tickety posts the idea under its own name. Removing the member's `!suggest` message leaves only the vote posts in the channel.

    The automation opens after creating. Steps run from top to bottom, and the delete has to come first. Steps cannot be dragged, so:

    1. Press **Add a step** and pick **Delete the message**, under **The message that set it off**. It lands at the bottom.
    2. On the **Send a message** step, press the red bin at the right. Your message and buttons are kept.
    3. Press **Add a step** again and pick **Send a message**. It now sits below the delete.

    Tickety now removes the member's message and posts the suggestion on its own:

        <img alt="A suggestion reposted by Tickety after the member's command is removed" src="__img1" />
  </Step>

  <Step>
    ### Change the look [#change-the-look]

    The automation opens after creating. In the **Send a message** step you can change **The Message** and the vote buttons under **Buttons and Menus**. Press **Save Changes** in the bar at the bottom when you are done.
  </Step>
</Steps>

Members press a button to vote, and press it again to take the vote back. Pressing the other button moves their vote. Voting closes 3 months after a suggestion is posted.

## It did not work? [#it-did-not-work]

<Accordions>
  <Accordion title="A message got no vote buttons">
    Messages from bots and empty messages are ignored. Also check the automation is on.
  </Accordion>

  <Accordion title="The command does nothing">
    The command has to be followed by a space and the idea, like `!suggest more events`.
  </Accordion>

  <Accordion title="That needs a bit more information">
    The member typed the command without an idea after it.
  </Accordion>

  <Accordion title="Voting has closed here">
    Voting on that suggestion ended. You can change how long voting stays open in the vote buttons' settings.
  </Accordion>
</Accordions>