# Speed up reviewing applications (/applications/application-review)

















When a reviewer presses **Accept** or **Deny**, the applicant gets a DM with the decision and a reason. These settings save reviewers typing, keep their names out of those DMs, and remind staff about applications nobody has looked at.

<Steps>
  <Step>
    ### Open General Settings [#open-general-settings]

    Open your [dashboard](https://tickety.top/dashboard) and pick your server. In the sidebar, under **Applications**, click **Configuration**, then click **General Settings**.

        <img alt="General Settings on the Application Configuration page" src="__img0" />
  </Step>

  <Step>
    ### Deny applications when someone leaves [#deny-applications-when-someone-leaves]

    Under **Automatic Actions**, **Deny Applications on User Leave** is on to start with. When an applicant leaves your server, their waiting applications are denied for you.

        <img alt="Deny Applications on User Leave" src="__img1" />
  </Step>

  <Step>
    ### Set the default reasons [#set-the-default-reasons]

    Under **Reason Messages**:

        <img alt="Default Accept Reason and Default Deny Reason" src="__img2" />

    1. Type the reason for accepted applications in **Default Accept Reason**. It is used whenever a reviewer accepts without typing a reason. It starts as "Your application meets our needs."
    2. Type the reason for denied applications in **Default Deny Reason**. It starts as "We found that your application did not meet our needs."

    The applicant gets the decision in a DM, with the reason in it:

        <img alt="An Application Accepted DM with the default reason" src="__img3" />
  </Step>

  <Step>
    ### Save [#save]

    Press **Save Changes** in the bar at the bottom of the page.
  </Step>

  <Step>
    ### Hide who reviewed it [#hide-who-reviewed-it]

    To keep reviewers' names out of the decision DM, open **Application Panels**, click the panel, and on the **General** tab under **Application Settings** turn on **Anonymous Reviews**. Press **Save Changes**. Staff still see who decided.

        <img alt="Anonymous Reviews in Application Settings" src="__img4" />
  </Step>

  <Step>
    ### Write your own decision DMs [#write-your-own-decision-dms]

    On the same panel, open the **Messages** tab. Under **Review Embeds** 👑, pick **Accepted** or **Denied** and edit the message the applicant gets. Press **Save Changes**.

    Put `{application.reviewReason}` where the reason goes and `{application.reviewer.mention}` where the reviewer goes. With **Anonymous Reviews** on, the reviewer reads as "Anonymous".
  </Step>

  <Step>
    ### Open Inactivity Notifications [#open-inactivity-notifications]

    In the sidebar, under **Applications**, click **Configuration**, then click **Inactivity Notifications**.

        <img alt="Inactivity Notifications on the Application Configuration page" src="__img5" />
  </Step>

  <Step>
    ### Turn reminders on [#turn-reminders-on]

    Under **Notification Behavior**:

        <img alt="Inactivity Notifications and Notify After" src="__img6" />

    1. Turn on **Inactivity Notifications** 👑.
    2. Set **Notify After**: how long an application may wait unreviewed before staff are reminded. It starts at 1 day.

    Below it you can set how many reminders are sent, the **Notification Channel** they go to, and the **Pinged Roles**. **Application Channel** posts each reminder in the channel its application was sent to and pings that panel's **Review Role** when **Tag Review Role** is on, so every panel's reminders reach its own reviewers. **Default** uses the **Logging Channel** from **Settings**.
  </Step>

  <Step>
    ### Save [#save-1]

    Press **Save Changes** in the bar at the bottom of the page. Reminders cover applications sent in from now on.
  </Step>
</Steps>

## It did not work? [#it-did-not-work]

<Accordions>
  <Accordion title="The default reason is not in the review box">
    The box starts empty on purpose. The default reason is used when the reviewer leaves it empty.
  </Accordion>

  <Accordion title="Application Already Reviewed">
    Someone else decided first. Each application gets one decision.
  </Accordion>

  <Accordion title="The applicant could not be notified via DM about the decision">
    The applicant does not accept DMs from your server. The decision still counts.
  </Accordion>

  <Accordion title="No reminder was sent">
    Check these: the server has premium, **Notify After** is not 0, a channel is set, **Default** has a **Logging Channel** to use or **Application Channel** has a panel **Application Channel** to post in, and the application was sent in after reminders were turned on.
  </Accordion>

  <Accordion title="An application that was being filled in was not denied when the member left">
    Only applications that were already sent in are denied. Unfinished ones are left alone.
  </Accordion>
</Accordions>

<Callout type="info" emoji="👑">
  Features marked with a crown (👑) need a [Premium Subscription](https://tickety.top/premium).
</Callout>