# Tickety Documentation (/)





## Who or what is Tickety? [#who-or-what-is-tickety]

Started in 2020, Tickety is a powerful yet easy to understand support bot for Discord. It gives server owners everything they need to run tickets, staff applications, verification, welcome messages, giveaways and more.

We believe a professional support system should not take hours to learn. You set everything up on the [dashboard](https://tickety.top/dashboard), and every guide here takes you through it one click at a time.

## New to Tickety? [#new-to-tickety]

<Cards>
  <Card icon="<Rocket />" title="Set up Tickety" href="/setup" description="Invite Tickety and set it up in about two minutes. Start here if Tickety is new to your server." />
</Cards>

## Where everything lives [#where-everything-lives]

<Cards>
  <Card icon="<Ticket />" title="Tickets" href="/tickets/ticket-panel" description="Panels, limits, closing, transcripts, ratings and the commands your staff use." />

  <Card icon="<FileUser />" title="Applications" href="/applications/application-panel" description="Recruit staff with forms members fill in, then review every submission." />

  <Card icon="<UserPlus />" title="Welcomer" href="/welcomer/welcomer" description="Welcome cards, join and leave messages, and member milestones." />

  <Card icon="<ShieldCheck />" title="Verification" href="/verification/verification" description="Make members prove they are real, and decide what happens when they do not." />

  <Card icon="<Gift />" title="Giveaways" href="/giveaways/giveaway" description="Entry requirements, luck, winners and prize claiming." />

  <Card icon="<Vote />" title="Polls" href="/polls/poll" description="Ask your members a question and let them vote." />

  <Card icon="<Zap />" title="Automations" href="/server/automation" description="Your own commands, suggestion boards and self role panels." />

  <Card icon="<MessageCircleQuestion />" title="FAQ Panels" href="/server/faq-panel" description="Answer common questions before they become tickets." />

  <Card icon="<Settings />" title="Server Settings" href="/general/server-branding" description="Language, branding, dashboard access and command permissions." />

  <Card icon="<SquareSlash />" title="Commands" href="/reference/commands" description="Every slash command and what it does." />
</Cards>

## Something not working? [#something-not-working]

<Cards>
  <Card icon="<TriangleAlert />" title="Members get an error opening a ticket" href="/tickets/tickets-error" />

  <Card icon="<RefreshCw />" title="Panel changes do not show in Discord" href="/tickets/panel-not-updating" />

  <Card icon="<ServerOff />" title="My server is not on the dashboard" href="/faq/servernotlisted" />

  <Card icon="<DoorOpen />" title="Tickety keeps getting kicked" href="/faq/antiraidantinuke" />

  <Card icon="<MailX />" title="Tickety cannot DM me" href="/faq/opendms" />
</Cards>

## Useful Links [#useful-links]

<Cards>
  <Card title="Invite Tickety Bot" href="https://tickety.top/invite?ref=documentation" />

  <Card title="Dashboard" href="https://tickety.top/dashboard" />

  <Card title="Premium" href="/premium" />

  <Card title="Support Discord" href="https://discord.gg/tickety-support-804846334346526752" />

  <Card title="Status Page" href="https://tickety.top/status" />

  <Card title="YouTube Channel" href="https://youtube.com/@ticketybot" />

  <Card title="X Profile" href="https://x.com/ticketytop" />

  <Card title="Vote on Top.gg" href="https://top.gg/bot/718493970652594217/vote" />
</Cards>